People are funny creatures. They expect to call your business at night or on the weekend expecting you to pick up the phone.
Of course that’s not ideal if you have a life outside of work.
Depending on your budget, you might let the phone ring out, or divert it to a message bank with the intention of calling back in the morning of the next business day.
By then it’s probably too late.
You might employ staff or an after hours call answering service. This can get very expensive or you need to tolerate less than ideal communication levels by seeking out an affordable off shore service.
There is a more effective solution that is cheaper than staff or an offshore call centre but has crystal clear communication and can be trained as an expert on your business, products and offers. That solution is Conversational AI and it is being widely adopted as the after hours call handling solution for businesses around the globe.
It is the solution that makes sure your customers and prospects get their questions answered 24/7 and that you capture data and set appointments so that callers are less likely to move on to the next supplier.
After Hours Call Answering AI
Your AI agent can be trained and will hold natural language expert conversations with your customers or prospects when they call.
You simply divert calls to the AI agent’s phone number and the magic happens.
The agent can do everything from customer support and technical support, through to appointment setting, sales or transferring callers to a human agent should that be necessary.
You decide the tone and style and what you would like the outcome to be.
Calls are recorded and attached to appointments in your CRM if that was the desired outcome.
Never miss a call, never let down a customer or miss a sales opportunity by deploying conversational AI agents in your business.
How much does AI Call Answering Cost?
This very much depends on the call volumes, number of active agents, phone services being monitored and the AI model training required. Typically there is a modest cost for developing your AI agent, integration and training the AI agent on your data followed by a monthly rental charge for the infrastructure, AI model maintenance and monitoring.
How do I order a Voice AI Agent
Book a call using the button at the top of this page to discuss your requirements & see if Voice AI is right for your business.